Personal Data Notice (KVKK)

01Data Controller

Your personal data is processed by Create Now Digital (“Create Now Digital”, “we”) as the data controller.

Address

Levent Mah., Manolyalı Sok., No: 5, Beşiktaş / İstanbul, Türkiye

E-mail

info@createnowdigital.com

Phone

+90 530 734 07 99

02Personal Data Processed, Purposes and Legal Grounds

Depending on how you use the website, the following personal data may be processed:

Contact form: first name, surname, e-mail address, phone number (optional), service of interest (optional) and message content

Purpose: to receive, assess and reply to your enquiry; to run preliminary discussions and quotations. Legal ground: KVKK Art. 5/2-(c) (necessary for the establishment of a contract) and Art. 5/2-(f) (legitimate interest).

Newsletter sign-up: e-mail address

Purpose: to send the newsletter and announcements. Legal ground: your explicit consent (KVKK Art. 5/1) and the consent obtained for commercial electronic messages under Law No. 6563; subscribing after seeing the notice under the form constitutes this consent. You can withdraw your consent at any time.

Security and technical data: IP address, date and time of access, browser and device information, pages viewed (server logs)

Purpose: to keep the website secure, prevent abuse and spam, resolve technical problems and meet statutory retention obligations. Legal ground: KVKK Art. 5/2-(a) (expressly provided for by law), Art. 5/2-(ç) (legal obligation) and Art. 5/2-(f) (legitimate interest).

Preferences: language choice, device performance level

Purpose: to make the site work smoothly in your language and on your device. Legal ground: KVKK Art. 5/2-(f) (legitimate interest). See the Cookie Policy for details.

Please do not write special categories of personal data (such as health, biometric or criminal-conviction data), ID numbers, or bank or card details in the message field; we do not ask you for them.

03How Personal Data Is Collected

Your personal data is collected when you send it to us through the contact form, the newsletter form, e-mail or phone, and automatically through server logs, cookies and similar technologies when you access the website.

04Transfer of Personal Data

Your personal data is not sold and is not shared with third parties for marketing. For the purposes stated above, and in line with Articles 8 and 9 of the KVKK, it may be transferred to the following groups of recipients:

• Service providers that host the website, run the server infrastructure and deliver e-mail (to store and transmit data);
• Professionals we receive legal, accounting and similar advice from (to meet legal and financial obligations and to protect rights);
• Authorised public bodies and judicial authorities (to meet obligations arising from legislation and in response to lawful requests).

If our service providers’ servers are located abroad, the transfer is carried out in line with the conditions laid down in Article 9 of the KVKK.

05Retention Period

Your personal data is kept for as long as the purpose of processing requires and for the retention and limitation periods set by the relevant legislation. At the end of these periods it is deleted, destroyed or anonymised in accordance with Article 7 of the KVKK.

Information you send through the contact form is kept for as long as needed to conclude your request and to protect our rights in case of a dispute. If you cancel your newsletter subscription, your e-mail address is removed from the newsletter list.

06Your Rights Under Article 11 of the KVKK

Under Article 11 of the KVKK you may apply to the data controller to exercise the following rights regarding your personal data:

• To learn whether your personal data is being processed,
• To request information if it has been processed,
• To learn the purpose of processing and whether the data is used in line with that purpose,
• To know the third parties, at home or abroad, to whom your data is transferred,
• To request correction if your data is incomplete or inaccurate,
• To request deletion or destruction of your data under the conditions set out in Article 7 of the KVKK,
• To request that these correction, deletion or destruction operations be notified to the third parties to whom your data was transferred,
• To object to an outcome against you that arises from analysing the processed data exclusively through automated systems,
• To claim compensation for damage you suffer because your personal data was processed unlawfully.

07How to Apply

You can send your requests about these rights by the methods set out in the Communiqué on the Procedures and Principles of Applications to the Data Controller (in writing, by registered electronic mail (KEP), with a secure electronic signature or mobile signature, or from an e-mail address registered in our systems). Your application must clearly state information that verifies your identity and your request.

Address for written applications

Levent Mah., Manolyalı Sok., No: 5, Beşiktaş / İstanbul, Türkiye

E-mail

info@createnowdigital.com

Depending on the nature of your request, we conclude applications free of charge within thirty (30) days at the latest; if the process requires a separate cost, the fee in the tariff set by the Personal Data Protection Board may be charged.

08Complaints to the Board

If you find our reply insufficient, if no reply is given in time, or if your application is rejected, you may lodge a complaint with the Personal Data Protection Board (kvkk.gov.tr) within thirty (30) days of learning our reply and in any case within sixty (60) days of the application date.

09Updates

This notice may be updated to reflect changes in legislation or in our data processing activities. The current version is published on this page, and the “Last updated” date at the top shows which version is in force.